Medical care at home offers clear advantages for both residents and visitors:

Personalized care for the whole family

A general doctor can treat children with fever, adults with chronic conditions, and elderly people with reduced mobility. The care is tailored to the needs of each family member, focusing on relieving symptoms, adjusting treatments, and educating in self-care to prevent relapses.

Saving time and avoiding travel

During peak season, going to a health center or clinic can involve long journeys and waiting times. With a home medical visit, the patient receives care without interrupting their routine or facing unnecessary travel. This immediacy reduces the risk of dehydration in gastrointestinal cases, improves treatment adherence, and minimizes contagion in respiratory infections.

Continuity of care

Our doctors work with clinical protocols that allow for record-keeping of the patient’s progress and, if necessary, coordination with specialists or the referral hospital. If required, a control plan is provided with alarm signs and recommendations for the next check-up.

The services range from a general consultation at home to the resolution of common acute problems, with a comprehensive patient approach.

• General consultation at home. Clinical assessment of symptoms, management of chronic conditions (HTN, diabetes, COPD), medication adjustments, guidance on drug interactions, and preventive advice. Health education is prioritized, focusing on measurable goals (e.g., blood pressure or glucose control).
• Non-life-threatening emergencies. We attend cases such as respiratory infections, otitis, gastroenteritis, persistent fever, migraine attacks, or minor musculoskeletal injuries. Clinical scales (e.g., modified Centor, basic NEWS2) are applied to stratify risk and guide therapeutic decisions.
• Prescriptions and renewals. The doctor can issue prescriptions, renew regular treatments, and provide medical reports after each visit. Work certificates and recommendations for a gradual return to activity are also issued.

In this section, Docturteam guarantees comprehensive coverage for any patient requiring a general doctor at home in Ibiza with speed and efficiency.

• Easy contact via mobile device. The patient can request assistance by phone call, WhatsApp, or app. A healthcare professional performs an initial triage through the mobile device to prioritize the visit based on urgency, collect allergies, current medication, and relevant history.
• Quick arrival of the professional. A doctor travels to the given address, whether it is a permanent residence, hotel, or tourist accommodation. Arrival times vary depending on the area, but coverage extends across the island. The estimated time is communicated, and active communication is maintained until arrival.
• Follow-up after the visit. After the consultation, the patient receives written recommendations, hydration/analgesic guidelines if needed, and a direct channel with the professional to answer questions. When appropriate, a short telematic check-up is scheduled to verify the response to treatment.

Docturteam equips its doctors with portable devices that allow for reliable diagnosis without the need to go to a clinic.

• Portable clinical tools. These include blood pressure monitors, pulse oximeters, glucometers, otoscopes, and in some cases, portable electrocardiography. These tools help detect decompensations, arrhythmias, and assess the need for higher-level care.
• Sample collection. Blood tests or rapid tests (COVID, strep, flu) can be performed, with samples sent to a laboratory. The patient is informed of the expected result time and how the report will be delivered.
• Hospital referral. When signs of severity are detected (e.g., typical chest pain, persistently low oxygen saturation, meningeal signs), the doctor manages direct referral to the nearest hospital and shares the essential clinical information to avoid delays.

• Common symptoms. Fever, abdominal pain, migraine attacks, vomiting, diarrhea, respiratory infections, or sprains. Also, mild decompensations of chronic conditions that require therapeutic adjustment.
• Traveler care. In summer, sunstroke, dehydration, insect bite reactions, or traveler’s diarrhea are common. Management includes rehydration, antiemetics/antidiarrheals when appropriate, and specific dietary recommendations.
• Vulnerable patients. Children, elderly individuals, dependent patients, or those with reduced mobility especially benefit from home care, avoiding travel and long waits. The environment is assessed, and fall prevention and environmental control measures are recommended.

Our service extends to all areas of the island: Ibiza Town, Sant Antoni, Santa Eulària, Sant Josep, and Sant Joan. Visits are offered throughout the year, including holidays, with response times adjusted to urgency. For priority cases, the route of the nearest doctor is organized to shorten travel times and improve the patient experience.

Rates, insurance, and reimbursements

Visits include travel and care. There may be surcharges for night or holiday visits, as well as for consumable materials used. The patient receives a detailed invoice, and in many cases, insurance companies reimburse the amount after submitting the medical report and invoice. Our team can advise on the documentation required for each policy.

• Clear medical protocols. All procedures follow national and international clinical guidelines, with safety checklists before and after the visit to reduce errors and ensure traceability.
• Data protection. The use of a mobile device to manage medical records complies with GDPR. Encryption, access control, and activity logs are used to protect confidentiality.
• Training and experience. Doctors are licensed and experienced in emergencies and family medicine. The team undergoes continuous training in pharmacovigilance, responsible antibiotic use, and clinical communication with patients and caregivers.

What is the difference between a general consultation at home and going to a health center?

In the first case, the doctor comes with portable equipment, avoiding travel and waiting. At the health center, more complex complementary tests can be accessed if necessary.

What diagnostic equipment does the doctor carry?

Basic examination devices, rapid tests, and in some cases, portable ECG.

How long does it take for a family doctor to arrive in Ibiza?

Generally, less than an hour, depending on the area and urgency, with continuous communication of the estimated time.

Can I request a visit for an elderly family member without moving them?

Yes, dependent patients are treated at home, and coordination with caregivers is provided.

How are prescriptions and medical notes managed?

They are issued at the time of the consultation and delivered in physical or digital format, including clear instructions on dosage and follow-ups.